Hotel Indigo Venice - Sant'Elena, an IHG Hotel

We absolutely loved our stay at Hotel Indigo Sant’ Elena. The room was spacious for us and our 11 yo daughter, the beds were so comfortable and the hotel so quiet that we had such a nice night rest after sightseeing. The location is perfect, a quiet residential area with a vaporetto stop conveniently located within one minute walk from the hotel. The breakfast was simply amazing and served at the bar area which is really nice.

The breakfast was lovely and a good selection. The staff were very friendly and pleasant. The location is great for couples but we travelled with two younger kids and probably a little too far for us to walk to city centre and main attractions each day, especially in the extreme heat. Thanks for the tip in what it would cost to get a private water taxi when we arrived at the train station, we had one guy agree on a price and then called up the taxi guy who refuse to take us for that price and wanted more. We refused and went further down to the rank and negotiated for the price the Hotel had advised and agreed to take us.

Hotel Indigo Venice is absolutely amazing. The staff are incredible. Giulia, Valentina and Francesco went out of their way to help me when my flight to Venice was cancelled and I could only get there the next morning. The communication was timely and comprehensive. And I felt comfortable knowing that when I got to Venice I knew exactly how to navigate my way to the hotel. Overall, the staff are super helpful and kind. The hotel is a delight - comfortable, clean and classy. In the rooms they've thought of everything - from gowns and slippers to tissues, a hairdryer and shower caps. Also, it really helped that the location of the hotel is away from the very busy central part of Venice, so it was like coming home to some peace every night. I would highly recommend Hotel Indigo Venice because they make you feel special and taken care of. And that's all you want as a solo traveller! I'll certainly be back.

very friendly and helpful welcome. Room was upgraded, although the bed was very very comfortable it was a tight fit on one side. We liked being on the ground floor. very quiet. Breakfast was very good. Coffee service on one morning was a bit chaotic. Scrambled eggs lovely but grilled courgettes not nice at all. Could we have mushrooms instead please?

It is a very nice hotel with great design and attentive staff. We also liked the location. It can feel a bit far from the “center”, but still it is the same island as San Marco, which is reachable in 20-30 Minutes by foot through the nice garden and the promenade. Vaporetto stop is just on the corner. We had a halfboard option. The breakfast and the dinner were very good.